WELEZO CAREER

Customer Sales Representatives

Job brief

We are looking for an enthusiastic Customer Sales Representative to contribute towards generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships.

An effective telesales representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.

Roles & Responsibilities

Contact potential or existing customers to inform them about our service using scripts

Answer questions about services and the company

Ask questions to understand customer requirements and close sales

Direct prospects to the field sales team when needed

Enter and update customer information in the database

Take and process orders in an accurate manner

Handle grievances to preserve the company’s reputation

Go the “extra mile” to meet sales quota and facilitate future sales

Keep records of calls and sales and note useful information

Generate References from existing and new customers

Skills

Proven experience as telesales representative or other sales/customer service role

Proven track record of successfully meeting sales quota preferably over the phone

Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems

Ability to learn about products and services and describe/explain them to prospects

Excellent communication and interpersonal skills.

Cool-tempered and able to handle rejection.

Outstanding negotiation skills with the ability to resolve issues and address complaints

Persistent and can do attitude.

Qualification

Any Graduate/10/PUC

Experience 6months-1 year/Fresher with Good Communication

Corporate Sales Manager
Customer Support Executives